• All products are handmade. Orders require 3-6 business days for processing and preparation before shipment.

• Shipping time depends on the delivery option you select at checkout. Estimated delivery times are as follows:

1. Free standard shipping for orders over $69.99 (applies at checkout).
2. For expedited or urgent shipping, please contact us via email: Help@LoveSquishy.com.

• Please ensure that all personal information, including your shipping address and contact details, is accurate before confirming your order.
• If you notice an error in your address, please contact us before the order is shipped. After shipment, changes to the address are not possible.
• We are not responsible for any import duties or taxes that may be incurred.
• Delivery times are estimates and may vary depending on the destination and shipping provider.

• Once your order has been shipped, you will receive an email with a tracking number.
• You can track your package in real-time through the "Order Tracking" page on our website.

• If a package is returned due to an incorrect or incomplete address, we will contact you to confirm the correct address and arrange for re-shipment. Re-shipping fees will be charged to the customer.
• For lost or delayed packages, customers are advised to contact the shipping company directly.

Thank you for your support!